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Notes on Summer Sonic

The following precautions will be updated based on this year’s (2022) event and management policies.
In addition, the guidelines for countermeasures against new coronavirus infection will be announced separately.

About Tickets

Only one person can be admitted per ticket. (one ticket per person is required for all primary school children and older)

"Preschoolers must be accompanied by a parent/guardian, and only one preschooler per parent/guardian will be admitted free of charge. However, the admission area is restricted and entry into the front area is prohibited as it is very dangerous.
If you are found, you will be asked to move out of the area.
Baby strollers are not allowed to be brought into the venue except for the purpose of use for children. Parents/guardians are requested to follow the instructions of the attendants, keep an eye on their children, observe good manners, and do not cause trouble for other customers. Those who do not follow these instructions may be asked to leave the venue. In such a case, no refund of tickets will be made.
The organizer, the venue, and the artists will not be held responsible for any accidents, incidents, or injuries that may occur inside or outside the venue."

Please note that preschool children are not allowed to enter the Platinum Area.

A single ticket cannot be used by more than one person.

Please note that there are no tickets for both venues in Tokyo and Osaka.

The ticket is valid only for the performance date and venue indicated on the face of the ticket.

Transfer or resale of tickets is strictly prohibited. Legal action will be taken if admission by such acts is discovered.

The ticket must be exchanged for a wristband before entering the venue.

If the wristband is damaged or lost, it will not be reissued for any reason.

If you do not wear your wristband, you will be asked to leave the venue. Please take good care of your wristband and do not remove it until the end of the festival.

If you are found to have entered the venue illegally, you will be asked to leave the venue regardless of the reason whatsoever, and you will be handed over to the police, who will demand compensation for your loss.

Please note that this is a festival and the performers are subject to change. There will be no refunds for line-up changes, cancellations by artists, performance schedule alteration.

Please note that the artists performing in Tokyo and Osaka may differ.

"For those who support the ""Supersonic / Japan Tour Support Project"" crowdfunded in 2020, two coupons can be used for one 1-Day ticket (for one person).
For those who supported the 5-show course, 4 coupons can be used for 2 1-Day tickets (for 2 people).
If you would like to apply for this service, please do so as soon as possible according to the application procedure that was sent to you by email from the secretariat at the time of your support."

Ticket Charge and Refund Policy
A charge of 990 yen will be added to the ticket order.
This fee was set in consideration of the increased costs incurred by the Covid-19 crisis in bringing overseas artists and staff into Japan and transporting them around the country.
As a token of your cooperation, you will receive a special badge at the entrance.
We ask for your cooperation to help us continue to hold Summer Sonic after a three-year absence.
Please note that in the unlikely event of a refund due to the spread of the new coronavirus, only the ticket price will be refunded, excluding the ticket charge and other sales administration fees.
We appreciate your understanding and cooperation in purchasing tickets.

Prohibited Items

Video cameras, professional-caliber cameras, recordings are prohibited.

Umbrellas, Cooling boxes, parasols, chairs, any type of mats, cans, bottles, selfie-sticks, animals (except for service dogs), flammables (e.g. fireworks) and any other items that are considered dangerous and/or illegal into the venues are prohibited.

"Plastic bottles are allowed to bring inside the venues but cannot be thrown onto the stages.
Outdoor stages and ZOZO Marine Stadium grounds only allow water / unsweetened tea in plastic bottles to be brought in. Please use the designated areas for eating and drinking in accordance with the festival's infection control measures."

Carrying any articles/items that are considered dangerous by the event organizers into the venues is strictly forbidden.

Please note that any food or drink that is deemed dangerous by the staff will be prohibited.

Prohibited acts inside and outside the venue

"Persons who cause trouble in and outside of the site, or who ignore the instructions by the event organizers, will be forcibly ejected from the festival and will not be issued refunds under any circumstances.

The event organizers will not be held responsible for any accidents, mishaps or injuries occurring inside and outside of the venues. The event organizers will under no circumstances become involved. We must ask you to take responsibility for your own actions."

Customers are permitted to bring compact digital cameras, cell phones that can take photos, only for the purpose of personal viewing. All professional-caliber cameras are prohibited. In the case of legal confliction arises relating to audio and/or visual recording using any form of recorders/devices, of any individuals including but not limited to performers, audience, and/or public and private facilities, the responsibility shall strictly fall onto the person who acted.

"Dangerous acts such as diving and moshing are prohibited.
The event organizers will not be held responsible for injuries suffered by way of negligence of personal safety. The event organizers will see to first aid and arrange emergency services in case of injuries caused by prohibited dangerous acts such as diving and moshing, but will thereafter not be held responsible. Furthermore, if such accidents involve a third party, it is the responsibility of all parties concerned to find ensuing action toward legal revisions. The event organizers will under no circumstances intervene or become involved in troubleshooting in such instances."

It is strictly prohibited to enter the premises of this festival if you are a member of or affiliated with a crime syndicate or other antisocial group, or if you are intoxicated.

Any official merchandise sold in the venues may not be exchanged or returned after purchase except defective items.

Due to limitations in parking space around the venues, we advise you to take public transportation measures.

Please do not park illegally and do not disturb the neighbors.

Please dispose trash according to its recycled category, and do not trash the streets.

Please smoke only in the designated areas.

The use of lighters and matches outside the smoking area is strictly prohibited.

Overnight camping in the vicinity of the venues is strictly prohibited.

Please refrain from using strollers when the venue is crowded. Strollers are not allowed to be brought into the venue except for the purpose of use for children.

Others

Admission to each venue may be limited due to congestion.

Please take care of your baggage at your own risk.

The event will take place for long hours. It is your responsibility to make certain of one’s physical well-being. Please bring clothing suited for all weather, take care of your own health by staying hydrated and pay attention to any symptoms of illness, heat and sun exposure.

This festival will be held rain or shine (except in case of natural disaster). Tickets will not be refunded except in the case of cancellation due to unavoidable reasons such as natural disasters.

No compensation will be made for travel expenses to the venue (including cancellation fees) due to cancellation or delay of the Festival.

All customer information received at the time of ticket application will belong to the organizer.

Tokyo venue

In accordance with Chiba Prefecture's regulations, all visitors under the age of 18 to Summer Sonic Tokyo are requested to return to their homes or accommodations by 23:00.

Osaka venue

In accordance with the Osaka Prefectural Ordinance for the Healthy Development of Youth, persons under the age of 16 are prohibited from entering from 7:00 p.m. (10:00 p.m. when accompanied by a parent or guardian, or in other cases specified in the regulations) to 5:00 a.m. on the following day.
Those between the ages of 16 and 18 are prohibited from entering from 10 p.m. to 5 a.m. the following day. If you are coming to Summer Sonic Osaka, please return to your home or accommodation as soon as possible.